Frequently Asked Questions
Everything you need to know about shopping with Cooshti, from delivery to returns.
How long will my delivery take to arrive?
Standard shipping typically takes 3-5 business days. We also offer Express Next-Day Delivery for orders placed before 2:00 PM GMT, Monday through Thursday.
What is your returns policy for fashion items?
We offer a 28-day return period. Items must be returned in their original, unworn condition with all tags attached. Footwear must be returned in the original, undamaged box.
Are the products on Cooshti authentic?
Yes, we are an authorized retailer for every brand we stock. All products are 100% authentic and sourced directly from the manufacturers.
Do you ship internationally?
We ship to over 50 countries worldwide. International shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like PayPal, Apple Pay, and Klarna for flexible financing.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.